At Winsor, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or engage with our property, lettings, management, and related services.
Information we may collect
We may collect personal information including your name, email address, telephone number, property details, identification documents, financial information, and any other information you voluntarily provide to us.
How we use your information
- Responding to enquiries and providing our services
- Arranging property viewings and tenancy applications
- Property management and landlord services
- Compliance with legal and regulatory obligations
- Anti-money laundering and Right to Rent checks
- Improving our website and customer experience
- Marketing communications (where consent has been given)
Lawful basis and sharing
We will only process your personal data where we have a lawful basis to do so under applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Your information may be shared with trusted third parties where necessary, including referencing companies, contractors, legal advisors, payment providers, deposit protection schemes, and regulatory authorities.
Your rights
We take appropriate security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. You have the right to request access to your personal data, request corrections, request deletion where applicable, and withdraw consent for marketing communications at any time.
Our website may use cookies and analytics tools to improve functionality and user experience.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at Office@winsorintl.com.
